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Support > Customer Service  Customer Service
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Shipping and Availability
Need it ASAP? We are currently stocking over 650 of the most popular patterns and finishes. If you come up short on a job or damage an edge, call us Toll-Free at 866-322-3835 and ask if we can rush your order. Although our standard ship time is just 2-3 days, We'll make every attempt to expedite your order through production and even ship to you by UPS Air.
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Shipping Policies
All orders for bevel-edge trim, backsplash, sheet laminate and/or sinks will be shipped via FedEx Ground or UPS Ground unless otherwise requested. 12' Molding will be cut to 96" (8')to ship by UPS(Cut-off will be included in shipment). Caulk orders of 3 or less pieces will ship by US Mail.
Upon receipt of your order, please check to make sure all contents are included and no damage has occurred in transit.
Claims for damaged or missing items must be reported within 2 days of delivery.
Upon delivery, inspect the exterior of carton for damage. If there is apparent damage to the carton, inspect contents prior to accepting delivery from UPS. If damage is not acceptable, refuse delivery from UPS.
If you discover damage to the contents where there is no apparent carton damage, email ef@bevel-edge.com or call 866-322-3835 immediately.
We will then take appropriate action to insure that you are satisfied with your laminate purchase.
Please Note: Occasionally minor cracks or breaks along the edges are common due to freight handling. Laminate is normally 1" wider and 1" longer than stated size to allow for this. If your damage is more substantial and you are not capable of receiving the proper yield and wish to receive a replacement order, please provide the following information:
- Is there physical damage to exterior of the box?
- Digital photograph of the damaged laminate and box
- Order or confirmation number
- Full contact name, phone number and email address
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Installation Support
From measuring to cutting, from gluing to filing, we give you the easy installation instructions to get your counter tops looking great with out Bevel Edge molding. See our Installation Instructions Page.
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Contact Us
We'd love to hear from you. If you have a question about our products or services, please call us at (866) 322-3835 or reach us online.
Our mailing and shipping address is
PO Box 605
1700 Taylor Place Rd
Allardt, TN 38504
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Wholesale
If you're interested in selling our products, please contact us at (866) 322-3835. Once approved, you'll be able to login to our online store and purchase at our wholesale prices.
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Credit Cards Accepted
We accept MasterCard, Visa and Discover
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Privacy Policy
Bevel Edge cares about your privacy. Feel free to review our privacy policy and contact us with any questions you may have.
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Privacy Policy
At Bevel Edge , we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy.
The Information We Collect
Bevel Edge collects from you the necessary information, such as name, email address, address and payment information, to process orders.
We Do Not Share Your Personal Information
Bevel Edge does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.
Spam Email and Use of Email Addresses
We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.
Use of Cookies
Bevel Edge uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number.
Do you still have questions?
If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us. |
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